SOTI MobiControl MDM Software
Device Management for Warehouses and Manufacturing Floors, Retail Stores, Field Service Fleets, and IT Teams Running Mixed-OS Fleets.
THE SHORT ANSWER
SOTI MobiControl is mobile device management (MDM) software from SOTI that enrolls, locks down, updates and supports Android, iOS, macOS, Windows and Linux devices from one console, hosted in SOTI’s cloud or on your own servers. It still manages legacy Windows CE and Windows Embedded Handheld devices beside new Android fleets. Every deployment is scoped and quoted.
Cloud or On-Premise
Every SOTI bundle is offered both ways
Windows CE to Android
Legacy and new devices in one console
Printers Too
SOTI Connect manages printers from 12 makers
SIZE IT
SOTI MobiControl Deployment Scope
Every SOTI deployment is scoped and quoted to your fleet. Each bundle below runs in SOTI’s cloud or on-premise.
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SCOPE 01
SOTI MobiControl
TYPICALLY INCLUDES
MobiControl device management, SOTI Identity sign-on and SOTI Pulse community access. Enrollment, lockdown, app and OS updates, remote control, geofencing.
Does not include SOTI XSight analytics or SOTI’s 24/7/365 multilingual support.
WHO IT FITS
Fleets that need devices enrolled, locked down and kept current, with in-house IT handling first-line support.
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SCOPE 02
MobiControl XS
TYPICALLY INCLUDES
Everything in SOTI MobiControl plus SOTI XSight: battery failure prediction, app and data usage dashboards, signal analytics, remote diagnostics with live chat, and 24/7/365 multilingual support.
WHO IT FITS
Operations where a dead device or battery stops work, and IT needs to see the cause before the call comes in.
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SCOPE 03
MobiControl Snap & SOTI ONE
TYPICALLY INCLUDES
Adds SOTI Snap, a tool for building mobile forms and apps that replace paper. SOTI ONE Platform combines MobiControl, XSight, Snap, Identity and Pulse.
WHO IT FITS
Teams digitizing paper processes on the same devices they manage.
PRINTERS
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PRINTERS
SOTI Connect
Management for industrial and mobile printers from 12 printer makers: firmware updates, configuration and security rules, 60+ health data points per printer. Offered apart from the MobiControl bundles.
Fits: Label, receipt or wristband printers spread across sites with no IT on site.
EQUIP IT
The Hardware
Behind It
Software is only as reliable as the devices it runs on. These are the scanners, mobile computers, printers, and RFID readers most often paired with this solution.
Advanced Automation supplies, sets up, and supports all of it, and tests labels and tags on your actual items before you order.
Get a Demo Free Genuine
Zebra Printheads
Zebra Barcode Labels & Thermal Ribbon
Zebra Barcode
Software Solutions
Free Genuine
Zebra Printheads
UNDERSTAND
What SOTI MobiControl Does
ENROLL AND CONTROL
Set Up and Lock Down
Zero-Touch Enrollment
Enroll a box of new devices without setting each one up by hand: Android zero-touch, Samsung Knox Mobile Enrollment, Apple device enrollment, Windows Autopilot, Zebra StageNow or SOTI’s own Stage barcodes.
Kiosk Mode and Drive Lock
Lock a device to the apps the job needs with kiosk mode, and lock the screen while a vehicle is moving.
Shared Devices by Shift
Share one device across shifts, with each worker signing in to their own apps.
KEEP IT CURRENT
Apps, Updates and Sites
Silent App and OS Updates
Push apps, files and OS updates silently, including Android and LifeGuard security updates to Zebra devices from the same console.
Local Update Staging
Cut update traffic at sites with thin internet: SOTI XTreme Hub stages apps and data locally so each device does not pull them separately. Available with SOTI’s Premium Plus and Enterprise Plus service.
SUPPORT FROM YOUR DESK
Support and Reach
Remote Control
See and control a device’s screen remotely, and capture screenshots and video while you troubleshoot.
Geofencing and Last Check-In
Turn features on or off as devices enter or leave a geofence, and see where offline devices last checked in.
RFID Readers and Printers
Configure Zebra RFID readers mounted out of reach, and manage printers alongside handhelds.
QUALIFY
Who SOTI MobiControl Is For
A GOOD FIT FOR
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Warehouses and Manufacturing Floors
Warehouses and manufacturing floors running rugged Android handhelds and vehicle-mount computers, often with Windows CE or Windows Embedded Handheld devices still in service.
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Retail Stores
Retail stores sharing handhelds and tablets across shifts.
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Delivery and Field Service
Delivery and field service fleets whose devices travel and must stay locked down on the road.
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Mixed-OS IT Teams
IT teams running Android, Apple, Windows and Linux devices who want them in one console.
Probably Not the Right Fit For
A handful of Android devices that only need basic lockdown. A lighter Android-only tool may be all you need.
A fleet of one maker’s Android devices that needs staging and OS updates but not full device management. The device maker’s own cloud console may cover it with less to set up.
Buyers who expect round-the-clock vendor support on the entry bundle. SOTI lists 24/7/365 multilingual support on MobiControl XS and above, not on the base SOTI MobiControl bundle.
WHAT SOTI GETS DEPLOYED AGAINST
SOTI is used by retail chains managing the devices in their stores; transportation and logistics operations keeping drivers’ handhelds and scanners working; field service teams; healthcare providers managing clinical devices; and emergency services keeping responders’ devices ready. If your operation looks like one of these, the questions in the rest of this page are the ones to work through.
PREPARE
What You Need to Run SOTI MobiControl
DEVICE OPERATING SYSTEMS
- Android
- iOS
- iPadOS
- macOS
- Windows 10
- Windows CE
- Linux
WHERE IT RUNS
Platform and Devices
Deployment
SOTI’s cloud, which runs on AWS and Microsoft Azure, or on-premise on your own servers. Every bundle is offered both ways.
Device Operating Systems
Android, including Android Enterprise; iOS, iPadOS and macOS; Windows 10 modern devices, laptops and desktops; legacy Windows Embedded (CE 6.0, Handheld 6.5 and Handheld 8.1); and Linux.
Devices
Any manufacturer’s Android device. SOTI lists Zebra, Honeywell, Datalogic, Samsung and Panasonic among its device partners.
HOW DEVICES JOIN
Enrollment, Identity and Apps
Enrollment
Android zero-touch enrollment, Samsung Knox Mobile Enrollment, Apple device enrollment, Windows Autopilot, Zebra StageNow, SOTI Stage, and the afw#mobicontrol token typed during Android setup.
Identity and Apps
Microsoft Entra ID, LDAP directories, managed Google Play, Apple Volume Purchase Program, and Imprivata Mobile Device Access for shared Android devices.
WHAT ELSE IT COVERS
Printers and Security
Printers (SOTI Connect)
Avery Dennison, Bixolon, Brady, Brother, cab, Epson, Microplex, Printronix, SATO, Toshiba, TSC Auto ID and Zebra industrial and mobile printers, over wired, wireless and Bluetooth connections.
Security
ISO/IEC 27001 certified since 2018, covering SOTI ONE products delivered in the cloud. SOC 2 Type II report available under NDA. Listed in the Cloud Security Alliance STAR registry.
APPLY
SOTI Applications & the Problems They Solve
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New devices take hours to set up, and workers wander into apps they shouldn’t be in.
SOLVED WITH
SOTI MobiControl
AAI SOLUTION PAGE
Mobile Device Deployment & Management -
We still run Windows CE handhelds and need to manage them until the Android rollout is done.
SOLVED WITH
SOTI MobiControl
AAI SOLUTION PAGE
Windows CE to Android Migration -
Devices and batteries die mid-shift and we only find out when someone calls.
SOLVED WITH
SOTI XSight
AAI SOLUTION PAGE
Device Downtime & Battery Management -
Label printers at remote sites go down and nobody there can fix them.
SOLVED WITH
SOTI Connect
AAI SOLUTION PAGE
Covered on this page -
We still run paper forms on the floor and rekey them later.
SOLVED WITH
SOTI Snap
AAI SOLUTION PAGE
Covered on this page
ACROSS ALL OF THEM
Across all of them: one console for the devices and printers your frontline depends on, in the cloud or on your own servers. [CONFIRM: link the three solution pages once they publish]
COMPARE
How SOTI MobiControl Compares
WHERE SOTI WINS
One Console.
Mixed and legacy fleets. One console for Android, Apple, Windows, including CE and Handheld devices, and Linux. That matters most mid-migration, when old and new devices run side by side.
Printers from the same vendor. SOTI Connect brings 12 printer makers under SOTI management, so handhelds and printers are not split across unrelated tools.
Cloud or on-premise, your choice. Every bundle is offered both ways.
Sites with limited bandwidth. XTreme Hub stages updates locally on the higher service tiers.
Zebra depth. StageNow enrollment, LifeGuard updates and RFID reader configuration from the same console.
KNOW THE LIMITS
Where It Is the Wrong Fit
A small, single-OS Android fleet that needs lockdown and little else will find SOTI more platform than it needs. An all-Zebra fleet that needs only staging and OS updates may be served by the device maker’s own console. And if your printers are a brand not on SOTI Connect’s published list, check before you plan printer management around it.
CHALLENGE
SOTI MobiControl Objections Answered
“How long does a SOTI deployment take?”
SOTI publishes no standard timeline. What sets it is below; your quote carries the schedule for your scope.
- 01
Cloud, single site, new Android devices
Whether devices can enroll zero-touch or through StageNow versus by hand; how many lockdown profiles and apps need packaging.
- 02
Multi-site
Number of sites and their bandwidth; whether XTreme Hub staging is in scope; site-by-site rollout order.
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On-premise
Your IT team provisioning servers to SOTI’s requirements; network and firewall changes.
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Mixed fleet with Windows CE
Agent installs on older devices; whether CE devices are being replaced during the project.
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Printers (SOTI Connect)
Printer models and firmware levels; network discovery and configuration rules.
MORE QUESTIONS BUYERS ASK
“We already run another MDM.”
An Android device takes the SOTI agent as a fully managed device during initial setup. A device that is already set up generally needs a factory reset to come over that way, so plan the cutover by site or by shift.
“Will it work with what we run?”
SOTI publishes integrations with Microsoft Entra ID, LDAP directories, managed Google Play and Apple’s Volume Purchase Program.
“Our IT and security team will ask questions.”
SOTI is ISO/IEC 27001 certified for its cloud products and makes its SOC 2 Type II report available under NDA.
“What happens when it breaks?”
Software questions go to SOTI support. Hardware, batteries, printers and repair come to Advanced Automation.
“What about renewals and lock-in?”
Renewal terms are set in your quote, and Advanced Automation can hold and track your SOTI renewals. [CONFIRM: AAI holds and tracks SOTI licenses and renewals]
TRUST
What Advanced Automation Does
You work directly with SOTI on the software and keep that relationship. Advanced Automation covers the physical side and helps with the rollout as much or as little as you want.
THE SOFTWARE
SOTI Handles
The MobiControl application, cloud hosting and updates
Software support
Platform setup and onboarding where you buy direct
SOTI University training
The product roadmap
THE PHYSICAL SIDE
Advanced Automation Handles
Deploy it yourself, or have Advanced Automation run a site survey, handle implementation and train your team, project by project
Supplying the devices, batteries, printers and accessories SOTI works with
Hardware repair, parts and ongoing supplies
Licensing and renewals [CONFIRM: AAI holds SOTI licenses and renewals]
WHO TO CALL
- Software questionsSOTI
- Hardware, batteries, labels and printingAdvanced Automation
Where the Line Sits: software questions go straight to SOTI; hardware, batteries, labels and printing come to Advanced Automation. When it isn’t obvious, contact either and the two work it out together.
What Is SOTI?
SOTI is the software company behind the SOTI ONE Platform, a suite for securing, managing and supporting business-critical mobile devices and printers. It has built mobility management software for more than two decades and works closely with mobile platform providers and device manufacturers.
What Is SOTI MobiControl?
SOTI MobiControl is SOTI’s mobile device management software and the core of the SOTI ONE Platform. It enrolls, secures, updates and supports Android, Apple, Windows and Linux devices from one console. The rest of the platform is SOTI XSight for diagnostics and analytics, SOTI Snap for building mobile forms, SOTI Connect for printers, SOTI Identity for sign-on, the SOTI Pulse community and the SOTI Stella AI assistant.
How Much Does SOTI MobiControl Cost?
SOTI MobiControl is scoped and quoted to your fleet and the bundle you need. Tell us what you run with Price My Solution and we’ll come back with a quote.
Does SOTI MobiControl Work with Zebra Devices?
Yes. SOTI MobiControl enrolls Zebra Android devices through Zebra StageNow, pushes Android and LifeGuard security updates to Zebra devices over the air, and can configure Zebra RFID readers remotely. SOTI Connect manages Zebra printers.
What Is afw#mobicontrol?
It is SOTI’s enrollment token for Android Enterprise. Typed in place of a Google account during a new Android device’s setup, it downloads the SOTI MobiControl agent and enrolls the device as fully managed. It has to be entered during initial setup; a device that is already set up needs a factory reset first.
Can SOTI Still Manage Windows CE Devices?
Yes. SOTI MobiControl manages Windows Embedded CE 6.0, Handheld 6.5 and Handheld 8.1 devices alongside Android, so legacy handhelds stay managed until they are replaced.
Is SOTI MobiControl Cloud or On-Premise?
Either. SOTI’s cloud runs on AWS and Microsoft Azure, or you can run SOTI MobiControl on your own servers. Every SOTI bundle is offered both ways.
Can SOTI Manage Our Label Printers?
Yes, through SOTI Connect. It manages industrial and mobile printers from Avery Dennison, Bixolon, Brady, Brother, cab, Epson, Microplex, Printronix, SATO, Toshiba, TSC Auto ID and Zebra: firmware updates, configuration, security rules and more than 60 health data points per printer. If your printer brand is not on that list, check with us before planning around it.
Is There a Free Trial?
SOTI offers a 30-day cloud trial of the SOTI ONE Platform or SOTI Connect for up to 25 devices, with no purchase order or credit card. On-premise options are discussed once a trial is active.
Who Do We Call for Support After We Go Live?
SOTI for the software: log a case or use SOTI’s customer portal. Advanced Automation for hardware, batteries, printers, repair and supplies. When it isn’t clear which, call either and the two sort it out together.
GET STARTED
Scope Your SOTI MobiControl Deployment
Pick the path that matches where you are. Every deployment is scoped and quoted to your fleet.
- 01
I Know What I Need
See SOTI MobiControl managing devices like yours.
Get a Demo - 02
I’m Close but Unsure
Answer a few questions about your devices, sites and printers. We come back with a scoped quote.
Price My Solution - 03
This Is Bigger Than a License
We start with a discovery call on your fleet and sites; SOTI joins a second call for the demo.
Request a Consult
Mon–Fri, 8am–5pm CST. Ask for the software and applications team.
Reviewed October 2026