shipping & delivery
With distribution facilities located all across the country, Advanced Automation has you covered. Depending on the product and availability, we will always try to ship from the facility closest to your destination. The majority of our items ship same-day, as long as they are ordered before 3pm CST. Please refer to actual product availabilty for more detail. We can often ship past that, up until 5pm and the same goes for expedited shipments. For expedited shipments placed in the afternoon, we recommend you give us a call to ensure your product is available and that it's not past the cutoff. Being centrally located, we have the flexibility to support both sides of the country.
We have regional distribution centers from coast to coast, that often deliver one and two-day shipping via regular ground. We arrange for the quickest, most cost-effective method, unless specified differently.
Tracking numbers are emailed to the address that the account is setup under. Please contact us within 24 hours of your order, if you have not received it. If your item is backordered or you order custom supplies, we will update you on the status.
SHIPPING RATES AND TIMES
Our specialists have the know-how and technical information needed to help you address your business challenges. Product and technical knowledge, industry knowledge and practical experience continue to be a differentiator in todays competitive landscape. We understand that in the technology world, it’s more than just supporting the technology itself, as it’s more about supporting the people that use these technologies day in and day out.
You can select from any method of expedited shipping and from any of our listed carriers, but cutoffs change in the day, depending on product and/or carrier. To guarantee your shipment, it is best to select "Best Next Day" for example, instead of "UPS Next Day", so your shipment has more flexibility. We want to make sure your package ships out and is not held up because it is tied to a carrier. If you require overnight shipping and it's late in the day, please give us a call to ensure your product will go out same day.
UPS, Fed Ex and USPS. Customers can select UPS or Fed Ex and use their own account number or can choose Best Way, for the most economical rates.
Advanced Automation only ships within the US. We will ship to Canada, provided your UPS or Fed Ex number is used for shipping costs associated with delivery.