- Product Description
GET THE SERVICE LEVEL YOU NEED AND MAXIMIZE DEVICE UPTIME.
Broken display? Cracked outer casing? Damaged scanner exit window? Our Zebra OneCare coverage plans go above and beyond the manufacturer's warranty to cover it all, including normal wear and tear and accidental damage. With three service levels to choose from — Essential, Select and Premier — you’ll find a Zebra OneCare offering that will meet your service requirements and your budget.
ZEBRA ONECARE ESSENTIAL SERVICE CONTRACT, INCLUDES COMPREHENSIVE COVERAGE
Zebra OneCare Essential service is our foundational service offering, with comprehensive coverage, technical support during your local business hours and 3-day turnaround time on repairs. Included for our mobile computers is our unique Device Diagnostic service that will detect WLAN connectivity, memory and battery issues to help triage problems without leaving the hands of the user, preserving productivity. Our user assessment and learning resources help you educate your users on how to use our devices, driving the rapid device adoption that allows you to begin reaping the benefits of your Zebra solutions faster.
This foundational service offers comprehensive coverage that includes:
- -Technical support available during your local business hours.
- -3-day turnaround time on repairs.
- -User assessment and learning resources allows you to educate your users on how to use our devices.
- -Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems.