FAQ

FREQUENTLY ASKED QUESTIONS

Why do business with Advanced Automation?

Can you tell me where these will ship from?

Can you help service/repair my thermal printer or bar code scanner?

How do I get setup with payment terms?

How quickly will I receive my order

Can you explain to me why you have the price per roll, but then list how many rolls are in a case?

What is the difference between Direct Thermal and Thermal Transfer labels and how do I know what will work in my printer?

How do I return something?

How do I get an invoice for an order?

Where do I check on my order status?

Can I get a copy of my packing list?

How do I purchase for all of our company locations, using one login?

Can I use my company's UPS or Fed Ex account?

I'm having trouble logging in. What's wrong?

What is the lead time for custom labels?

I forgot my password?

 

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