Field Automation

Advanced Automation can help you bridge the gap between your office and your field workers through the implementation of mobile computing! Never has there been an easier and more efficient way to stay connected to your field service fleet than today. Mobile computing, mobile printing, and GPS can bring together a perfect combination to empower your business to become far more efficient, organized and professional. A few of the more commonly sought after benefits are...

Field Service Automation

GPS – You can track your field service technician or vehicles where ever they go throughout their day. You can use dispatching applications to efficiently route your fleet to their next call, eliminating wasted time from both the employee and/or inefficient directions. Gas savings alone add up quickly too.

Mobile Computing – Eliminate using a clipboards and other paper forms through mobile computing. Your existing forms are replicated on a handheld data terminal that your field service technician uses to collect and enter data related to that specific call. From a large touchscreen tablet possibly mounted in a vehicle, to a small handheld device that clips on a belt, your your technicians time efficiency, data collection accuracy and capability will drastically improve.

Real-Time Information – Empower both your front office and your field technician through the wireless sharing of secure real-time data. Send new service calls or alerts immediately to their mobile device. Immediate sales and invoice information is updated immediately after the service call is completed. Integrate phone, email or push-to-talk for additional forms of communication.

Data Capture – Bar code scanning, magnetic credit card strip, signature capture, pictures, and video can all be integrated into the mobile device carried by your field service fleet. Capture, verify and approve credit card immediately upon completion of a call. Take pictures or video to store for customer account information. Scan a bar code to verify and asset or part while on site.

Mobile Printing - Print invoices and receipts on demand while on site.  No need to mail invoices when you can give them to your customers while your there. Mobile printers can be configured to print anything you want, anywhere at any time. Mount a printer in a vehicle or on a belt strap for wireless printing.

The above examples of some field mobility solutions give you a better understanding of the possibilities.   Advanced Automation can turn the possibilities into reality.  We’re ready to talk to you about how you feel field mobility can help.  You can start with a simple application to solve a single problem or develop a larger overall approach towards developing an efficient, money saving and professional looking field service fleet.